You might find these questions and answers helpful. Please ask if you need further details or have a new question!
This tool was created to assist residencies in counting their patient encounters according to the ACGME Program Requirements for Graduate Medical Education in Family Medicine. This tool can free up staff and residents' time by providing a quick, easy, and mobile interface for tracking encounters on-the-fly and retrieving both a summary and detailed report at a later date.
IV.A.6.b) Residents must have at least 600 hours (or six months) and 750
patient encounters dedicated to the care of hospitalized adult
patients with a broad range of ages and medical conditions.
IV.A.6.b).(1) Residents must have at least 100 hours (or one month) or
15 encounters dedicated to the care of ICU patients.
IV.A.6.b).(2) Residents must provide care to hospitalized adults during
all years of the program.
IV.A.6.c) Residents must have emergency department experience.
IV.A.6.c).(1) Residents must have at least 200 hours (or two months) or
250 patient encounters dedicated to the care of acutely ill
or injured adults in an emergency department setting.
IV.A.6.d) Residents must have at least 100 hours (or one month) or 125
patient encounters dedicated to the care of the older patient.
IV.A.6.d).(1) The experience must include functional assessment,
disease prevention and health promotion, and
management of patients with multiple chronic diseases.
IV.A.6.d).(2) The experience should incorporate care of older patients
across a continuum of sites.
IV.A.6.e) Residents must have at least 200 hours (or two months) and 250
patient encounters dedicated to the care of ill child patients in the
hospital and/or emergency setting.
IV.A.6.e).(1) This experience should include a minimum of 75 inpatient
encounters with children.
IV.A.6.e).(2) This experience should include a minimum of 75
emergency department patient encounters with children.
IV.A.6.f) Residents must have at least 200 hours (or two months) or 250
patient encounters dedicated to the care of children and
adolescents in an ambulatory setting.
IV.A.6.f).(1) This care must include well-child care, acute care, and
chronic care.
IV.A.6.g) Residents must have at least 40 newborn patient encounters,
including well and ill newborns.
source: ACGME Program Requirements for Graduate Medical Education
in Family Medicine for Review and Comment
©2017 Accreditation Council for Graduate Medical Education (ACGME)
No, you will not be charged for an admin. Only residents are billed to your accocunt.
Typically, an admin cannot submit encounters. You may grant an admin the ability to submit encounters. However, that admin will then be billed as a resident.
Yes! The first admin should invite the second admin like residents. You may need to contact us to grant admin priveleges to the second admin.
No, sorry. Any email address used as a login must be either an admin or a resident.
Yes, of course! If you've signed up for a trial, but would like to be invoiced annually, just send an e-mail help@encountercounter.com and we will adjust your billing period. We won't split hairs over pro-rated costs.
Yes! The default categories used by our residencies are show below, but we have had inquiries about changing these labels. Just send us an e-mail to help@encountercounter.com so we can discuss your desired labels.
Our current residencies simply trust that their residents will be honest about the quantity of encounters that they record. Your data will show the dates that they entered the encounters and the date that was selected upon entering the encounters. The selectable date is meant to represent the date that residents encountered patients, so a resident can log days from the past accurately. Your best indicator of authenticity is to read between the lines for improbable or inaccurate activity. The app is also designed to operate with an administrator account who invites residents to the application. The admin, by default, sees all user activity, but residents cannot see each others' activity. The design is expected to reduce competition and the probability that residents would be encouraged to falsify data.
There is no app ... yet. Encounter Counter is mobile-friendly, and you can access it in a web browser or from your homescreen, similar to an app. This ensures that the software works across all sorts of devices, from desktop computers using old internet browsers to modern mobile devices (in your residents' pockets). To conveniently access the login like an app, bookmark the sign-in page or save a shortcut to your mobile device's homescreen. We'd be glad to further assist if you need help with this step.